

	PGDM TT
	PGDM TL
	PGDM SS
	PGDM IB
	PGDBM
	BTM

Post Graduate Diploma in Management (Services)

On Post Graduate Diploma in Management (PGDM) Programme of Indian Institute of Tourism and Travel Management

Introduction

Post Graduate Diploma in Management (PGDM) is a programme of Indian Institute of Tourism and Travel Management (IITTM) accredited by AICTE and is equivalent to MBA programme.

This PGDM of IITTM shall focus on management of service sectors.

Objectives

The programme of study aims at preparing graduates for taking up employment in a business organisation or self employment and / or carrying forward their family businesses. The objectives of this programme of study are threefold-

Enable young learners develop a business sense and sensitise them to nuances of service scenarios.
Introduce and train specially for managing tourism and hospitality businesses among others.
Learn principles and practice of management especially in service sector companies
Equip and enable learners to start a new business venture

Accordingly, the programme has a large component of working in real world situations under the careful guidance of mentors.

Course Structure

This is an intensive programme of study of 2 academic sessions.
The programme shall be divided into four semesters and there shall be an examination at the end of each semester.
Each semester shall comprise of eight courses, each of three hours per week equivalent teaching obligation and equal amount of self study.
This programme is a whole time programme of the Indian Institute of Tourism and Travel Management.

Eligibility

Candidates seeking admission to the PGDM programme shall be required to possess a bachelor’s degree in any discipline with 50 % marks in aggregate of a University or equivalent thereto (45 % for SC/ST/PH).

Admission process

Admission to the programme shall be through an admission process of 100 points.
A weight of 70% shall be for the performance in a centralised All India Admission Test.

Another 15% points each are for Personal Interview (PI) and Group Discussion (GD) respectively. Merit for admission to the programme shall be determined by the institute

Seats and reservation

Admission will be offered on 60 (sixty) seats in each batch
There will be reservation for SC/ST/PH candidates as per rules of the institute/ Government of India.

Scheme of instruction, evaluation and progression

There shall be four semesters of taught programmes. Each taught semester is of 4-5 months duration.
Total credits for the programmes are equivalent to 32 courses. Each course of 32-35 hours instruction and equal hours of self study.
Each course of 3 hours duration (per week) is of 100 marks. Each semester is of 800 marks. The total marks for whole programme are 3200.
Each course shall be evaluated in part on the basis of internal assessment by the concerned teacher administering 3 feedback tests normally after 10-11 hours of teaching. Each test shall be of 20 marks, two best out of these three shall determine the internal assessment score of the candidate in the course concerned (total 40 marks). Feedback test may be a written exam, quiz, presentation, exercise, essay, personal interview etc. as considered relevant by the teacher concerned.
There shall be a semester-end external examination of 60 marks. There is no fixed pattern of question paper. Depending up on the demands of the course, a question paper may be designed.
Courses 306, 308, 407 and 408 shall be evaluated as per scheme given in syllabus.
To pass each semester a student shall have to score 40 % marks in each course and also 50% marks in aggregate (of all the courses in the semester, 8 in this case) internal and external marks taken together.
A student will be Allowed To Keep Term (ATKT) to next semester if he obtains 50% marks in aggregate and fails in not more than 3 courses of the semester.
A student who fails in one or more courses will appear for the exams with the subsequent same semester examinations.
Wherever a student appears at an ATKT examination s/he will do so according to the syllabus at that time and fulfill the requirements of the course in force at that time.
A student can hold at most 6 ATKTs (back courses) of all previous semesters at any point of time to be promoted to next semester.
A student must pass all his/ her courses within 4 years of admission to the programme.

Practical exercises and trainings

Programme shall increasingly depend up on practical exercises and trainings as a part of pedagogy.

Intervening period between second and third semester shall be used for summer training in an industrial/business unit
During the third semester learners shall develop a business plan
During the fourth semester students shall undertake a project study under the supervision of the faculty

Specializations to be offered

This programme shall offer dual specialisation. One of the specialisation would be in sectoral electives (in lieu of courses 301,302, 401 and 402).
Student will have a choice to opt for second specialisation from amongst Marketing, Finance, or Human Resources Management (in lieu of courses 303, 304, 403 and 404).

Center however, depending upon its resources, shall decide whether or not to offer a particular specialisation in any academic session.

Attendance

A student to be eligible to appear at final examination must have at least 75% attendance in the concerned course. A relaxation of 15% may be allowed by the Director on grounds on ill-health and other reasons and engagements

Minimum number of classes per week/per paper

Each of the eight courses in the semester shall have an obligation equal to 3 hours per week. Chair shall organise non-credit course, seminars, syndicated exercises, assignments, etc. as and when required.

Programme structure

As in Annexure A

Curriculum development is a continuous process. Course structure for Semester III and IV may change subject to recommendations of Faculty Council

Annexure A:
Programme structure for PGDM (Service Sector) programme of
Indian Institute of Tourism and Travel Management, Gwalior

Code	Area	Nomenclature	Hours per week	Internal assessment	External assessment	Total marks
Semester 1
S-101	Management concept and organisation behaviour		3	40	60	100
S-102	Managerial economics		3	40	60	100
S-103	Information technology for business		3	40	60	100
S-104	Accounting for managers		3	40	60	100
S-105	Quantitative techniques for management		3	40	60	100
S-106	Business communication		3	40	60	100
S-107	Marketing management		3	40	60	100
S-108	Business environment		3	40	60	100
		Total				800
Semester 2
S-201	Research methods		3	40	60	100
S-202	Financial management		3	40	60	100
S-203	Human resources management		3	40	60	100
S-204	Operations management		3	40	60	100
S-205	Tourism concepts and impacts		3	40	60	100
S-206	Management science		3	40	60	100
S-207	Marketing of services		3	40	60	100
S-208	Business legislation		3	40	60	100
		Total				800

Semester 3
S-301	Sectoral elective1		3	40	60	100
S-302	Sectoral elective 2		3	40	60	100
S-303	Functional elective 1		3	40	60	100
S-304	Functional elective 2		3	40	60	100
S-305	Entrepreneurship and small business management		3	40	60	100
S-306	Business plan development		3	100	-	100
S-307	Decision support and management information system		3	40	60	100
S-308	Summer training project		3	100	-	100
		Total				800
Semester 4
S-401	Sectoral elective3		3	40	60	100
S-402	Sectoral elective 4		3	40	60	100
S-403	Functional elective 3		3	40	60	100
S-404	Functional elective 4		3	40	60	100
S-405	Strategic management		3	40	60	100
S-406	Business ethics and corporate governance		3	40	60	100
S-407	Project report		3	50	50	200
S-408	Viva-voce		3	-	100	100
		Total				800
		Grand Total				3200

List of elective courses

Functional Electives
Marketing management
MM1	Product and brand management	3	40	60	100
MM2	Retailing	3	40	60	100
MM3	Consumer behaviour	3	40	60	100
MM4	Sales and distribution management	3	40	60	100
Financial Management
FM1	Security analysis and portfolio management	3	40	60	100
FM2	Management control system	3	40	60	100
FM3	Management of financial institutions	3	40	60	100
FM4	Project management	3	40	60	100
Human Resources Management
HR1	Industrial relations	3	40	60	100
HR2	Human resources development	3	40	60	100
HR3	Compensation management	3	40	60	100
HR4	Human resource audit and strategy	3	40	60	100
Sectoral Electives
Tourism and Hospitality Services
TO1	Sustainable tourism development	3	40	60	100
TO2	Destination planning and management	3	40	60	100
TO3	Tourism and hospitality marketing	3	40	60	100
TO4	Tour operations and travel agency management	3	40	60	100
Financial Services
FS1	Banking	3	40	60	100
FS2	Treasury management	3	40	60	100
FS3	Risk management	3	40	60	100
FS4	Insurance	3	40	60	100
IT enabled service
IT1	Managing IT-enabled services	3	40	60	100
IT2	e-CRM	3	40	60	100
IT3	e-banking	3	40	60	100
IT4	Enterprise resource planning	3	40	60	100

Post Graduate Diploma in Management (Services)

On Post Graduate Diploma in Management (PGDM) Programme of Indian Institute of Tourism and Travel Management

Annexure A: Programme structure for PGDM (Service Sector) programme of Indian Institute of Tourism and Travel Management, Gwalior

List of elective courses

Annexure A:
Programme structure for PGDM (Service Sector) programme of
Indian Institute of Tourism and Travel Management, Gwalior